Shipping policy

SHIPPING POLICY

At VoltNexus, we aim to deliver high-performance tech accessories and EDC gear quickly and securely to our customers across the United States.

1. Order Processing Time
* All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
* You will receive another notification when your order has shipped, along with a tracking number.

2. Shipping Rates & Delivery Estimates
We offer transparent and fast shipping options within the United States:

* Standard Shipping (3–5 Business Days): FREE on all orders over $50 (or flat rate calculated at checkout).
* Express Shipping (1–2 Business Days): $10.00 flat rate.

*Please note: Delivery times are estimates and start from the date of dispatch, not the order date.

3. Order Tracking
Once your package is shipped, you will receive an email containing your tracking information. You can track your package directly through our website using our Track Your Order page or via the carrier link provided.

4. Incorrect Shipping Information
Please double-check your shipping address during checkout. VoltNexus is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your address, please contact us immediately at support@voltnexus.site.

5. Lost, Stolen, or Damaged Packages
VoltNexus is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

6. Contact Us
If you have any questions or concerns regarding our Shipping Policy, feel free to reach out to us at:
Email: support@voltnexus.site
Website: https://voltnexus.site